IBO Book - SF
6
TOOLS AND RESOURCES
Product Brochure Always make sure you have the latest copy of the Product Brochure. It’s ideal to give to new customers when they place their first product order, so they can see the entire product range.
Pack of 10 brochures SKU#6240 HerbalifeProductBrochure.com
Today Magazine Your free* quarterly magazine with the latest business tips, product launches and recognition stories. Enter SKU #S202 on MyHerbalife.com when you place your next product order, or simply ask your Member Services representative to add it to your order. SKU# 5921 HerbalifeToday.com Keeping track of your customers Ensure your customers get the full Herbalife customer experience by using this profile to keep track of them. It’s a simple form you can keep in a file or saved in a folder on your computer. To help you establish a strong relationship with them, keep track of: details such as their occupation, Level 10 goal, lifestyle and diet habits, product needs, favourite products, best time to call, order history, etc. Download the Customer Profile template from MyHerbalife.com which can help you get started. TIP When contacting a referral you should tell them who has referred them and briefly explain how Herbalife has helped that person. Or if the referral is from a Shake Party attendee etc., explain how much they enjoyed the activity. You can then offer the referred person the opportunity to meet for a free Wellness Evaluation. Activity Planner Get organised and stay organised with our useful online Activity Calendar. Whether you work part time or full time, the Activity Planner can help you manage all of your business activities and it syncs with your Outlook calendar or iCal. You can find this great tool at: MyHerbalife.com/myactivitycalendar.
Remember: When you start your retail business with good customer care and follow up, you begin setting a foundation for long-term relationships with your customers. We’ve already learned that customers who are happy with their products and or/income results will continue to order products, tell their friends about the products and business opportunity, and show interest in selling the products themselves!
DAILYEATINGHABITS
What kindof eater are you?
Drinks -Average /Day
MealTimes
Eatoften
Breakfast: (AM) 7-8 8-9 9-10 10-11 11-12 Never
Eatwhen stressed Eatwhenbored
1 2 3 4 5 6 7 8 9 10+
CUSTOMER PROFILE
Do you add sugar/milk? Milk Sugar Both None
MorningSnack: (AM&PM) 10-11 11-12 12-1 Never
Graze throughout theday Sweet tooth - eat lots of sweets
Number of fizzydrinks? 1 2 3 4 5 6 7 8 9 10+ Units of alcohol -perweek? 1 2 3 4 5 6 7 8 9 10+
Lunch: (PM) 12-1 1-2 2-3 3-4 4-5 Never
Eatbigportions Eat lots of fruit
AfternoonSnack: (PM) 3-4 4-5 5-6 Never
Eat lots of carbohydrates Eat at night Skipsbreakast/othermeals
Dinner: (PM) 6-7 7-8 8-9 9-10 10-11 Never EveningSnack: (PM) 8-9 9-10 10-11 11-12 Never
Cost -howmuchdo you spend eachdayon:
Breakfast € Snacks €
Lunch € Drinks - includingAlcohol €
Dinner € Cigarettes €
Goals
Iwant
Target
kg
Reason
WEIGHT&MEASUREMENTS Length ofweightmanagementprogramme Length ofmaintenanceprogramme
Parameters
Height/Weight
/
Dailyprotein requirement
BMI
No. of calories necessary to loseweight
Body Fat
No.of calories necessary tomaintain currentweight
Programme Weight
Neck
Arm Bust
Waist
Stomach
Hips
Thighs
Knees
BMI
Nowphoto
Thenphoto
1
Total kg lost
Total cm lost
2
CustomerName
Total kg lost
Total cm lost
CustomerAddress
3
Preferred time for contact
Date ofbirth (spouse)
Profession
TelephoneNo
D D M M Y Y
Total kg lost
Total cm lost
D D M M Y Y
Date ofbirth
D.O.B
D D M M Y Y
4
Date ofbirth
Spouse name
D D M M Y Y
Date ofbirth
Children: Name1.
Total kg lost
Total cm lost
D D M M Y Y
Date ofbirth
Name 2.
5
Name3.
Nutrition for a better life.
Name4.
Total kg lost
Total cm lost
ClientResults Recommendations
* Receive a free Today Magazine with your first order of each quarter. Available while stocks last.
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